Services

We provide any and all computer-related services, including the following:

• Virus, spyware, and adware removal
• Operating System installation
• Network and Internet setup and troubleshooting
• Computer performance optimization
• Computer setup and customization
• Data backup and recovery
• Hardware diagnostics, replacement, upgrades, and installation
• Software troubleshooting and installation
• Website design and implementation, primarily using the Drupal Content Management System (CMS)
• Application development and scripting using Java, PHP, Python, and Perl
• Database administration (PostgreSQL and MySQL)

Why choose Five Frank over other IT service providers?

• Knowledge: All of our Technical Support Specialists have college degrees in computer-related fields and at least five years of professional experience in Information Technology.
• Trust: Our staff is comprised entirely of Chicago Police Officers.
• Value: The cost of our services is almost always lower than those of the leading nationwide technical support solution providers.
• Convenience: Days, afternoons, or midnights: we work around your schedule.
• Flexibility: Have a computer emergency? One of our Technical Support Specialists can usually be at your location within twenty-four hours. Rather not let a stranger into your home? We can arrange a meeting place and bring your PC back to our offices.
• Personal Attention: When you call us, you won't be talking to someone halfway across the globe. In fact, you'll more than likely deal with the same Technical Specialist every time you call, so you won't have to waste time explaining your setup more than once.
• Discretion: We understand that you might have sensitive information on your computer, and we guarantee that any information with which we come in contact won't leave your computer (unless you want it to).